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See this TurboTax support FAQ for a service code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/service-code/L0Hw...
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or----try going to your state's tax site. You might be able to prepare it for fee on the state's site. You will need information from your federal return.
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