turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How can I do another persons taxes on Turbo Tax ? It keeps coming up with my info even when I use a different username & password ???

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

How can I do another persons taxes on Turbo Tax ? It keeps coming up with my info even when I use a different username & password ???

You need to sign out of your account. 

 

How do I start another return in TurboTax Online?

Each tax return requires a separate account with a separate username and password, but you can use the same email address for all of them. Never start another return by going back and overwriting everything in the return you just filed. This will replace your info, which means you won't be able to retrieve your return later.

 

  1. Sign out of TurboTax Online.
  2. Select the TurboTax Online product you want to use for the second return and proceed.
  3. On the Create your account screen, set up a new user ID for the second return.
  4. You can reuse your email address if you want to receive e-file notifications for the second return.
  5. Up to 5 accounts can be tied to the same email address.
  6. After you've created the new account, you can start working on the second return.
  7. If you can't create a new account because your web browser automatically logs you into your old account, you may need to clear your browser history, cache and cookies.

------------------------------

You might want to switch to the TurboTax CD/Download software to save money

  • Unless the additional return/s you want to file in TurboTax Online are simple returns and can be filed using the Free Edition, there is a charge for each additional return filed in TurboTax Online.
  • On the other hand, the TurboTax CD/Download software lets you file up to 5 federal returns at no additional cost.

View solution in original post

3 Replies

How can I do another persons taxes on Turbo Tax ? It keeps coming up with my info even when I use a different username & password ???

It sounds like your web browser is automatically logging into your original account. Try deleting your browsers history, cookies, cache, or turn off auto login.

How can I do another persons taxes on Turbo Tax ? It keeps coming up with my info even when I use a different username & password ???

The Online version is only good for 1 return. But you can use the same email address for 5 accounts. To do another return log out of your account and set up a new account and new user name and pay any fees again. That's why it's better to use the Desktop CD/Download program. The Desktop program can do more than 1 return and efile 5 for free.

 

How to start another return in the Online version
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

How can I do another persons taxes on Turbo Tax ? It keeps coming up with my info even when I use a different username & password ???

You need to sign out of your account. 

 

How do I start another return in TurboTax Online?

Each tax return requires a separate account with a separate username and password, but you can use the same email address for all of them. Never start another return by going back and overwriting everything in the return you just filed. This will replace your info, which means you won't be able to retrieve your return later.

 

  1. Sign out of TurboTax Online.
  2. Select the TurboTax Online product you want to use for the second return and proceed.
  3. On the Create your account screen, set up a new user ID for the second return.
  4. You can reuse your email address if you want to receive e-file notifications for the second return.
  5. Up to 5 accounts can be tied to the same email address.
  6. After you've created the new account, you can start working on the second return.
  7. If you can't create a new account because your web browser automatically logs you into your old account, you may need to clear your browser history, cache and cookies.

------------------------------

You might want to switch to the TurboTax CD/Download software to save money

  • Unless the additional return/s you want to file in TurboTax Online are simple returns and can be filed using the Free Edition, there is a charge for each additional return filed in TurboTax Online.
  • On the other hand, the TurboTax CD/Download software lets you file up to 5 federal returns at no additional cost.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question