How can I change from turbotax live to free file?

[DoninGA]

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2018 online tax return. Click on Clear & Start Over.

Also see this TurboTax support FAQ for starting over when using one of the Live editions - https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

[VolvoGirl]

Or you can leave this online account and go to Free File website.

In order to use the Free File program, you have to start it at a special website.  Click on the bottom Orange button I Qualify Start Now and set up a NEW account

http://turbotax.intuit.com/taxfreedom/

NOTE:  You will have to log out of your regular Turbo Tax Account and setup a new account with a new username and new password or it will take you back to regular Turbo Tax.