Skip to main content

1 reply

CatinaT1
Level 15
January 29, 2024

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
jennietnAuthor
Level 2
February 1, 2024

Still having the issue and unable to complete.

CatinaT1
Level 15
February 1, 2024

Try a different browser and if that doesn't work, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"