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The fee is not based on whether you get a refund, or even if you owe. The fee is based on the version of the software you chose to use to prepare your return.
Major tax reform and major changes in the tax forms have also resulted in changes to the tax software.
WHY DO I HAVE TO PAY? I WANT THE FREE EDITION
The information that you can enter in Free Edition is pretty limited now. Thanks to the new tax laws, there are no more simple Form 1040EZ or 1040A's. Everything goes on a little “postcard-size” Form 1040 that has six extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition. Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.
https://www.irs.gov/forms-pubs/about-form-1040
If you qualify to use it, there is another free version of the software:
Try Free File:
You qualify if your income was $34,000 or less, or $66,000 or less if active duty military, or if you qualify for Earned Income Credit
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program
Note: If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.
Did you efile and are you getting a refund but have not gotten it yet ?
From the IRS FAQs :
How will I know you’re processing
my tax return?
Where’s My Refund? follows your tax return from receipt to completion. It
will tell you when your return is in received status and if your refund is in
approved or sent status.
What is happening when
Where’s My Refund?
shows
my tax return status as received?
We have your tax return and are processing it.
What is happening when
Where’s My Refund?
shows
my refund’s status as approved?
We’ve approved your refund. We are preparing to send your refund to your bank
or directly to you in the mail. This status will tell you when we will send the
refund to your bank (if you selected the direct deposit option). Please wait 5
days after we’ve sent the refund to check with your bank about your refund,
since banks vary in how and when they credit funds. (It could take several
weeks before you receive a mailed refund check.)
How long will it take for my
status to change from return received to refund approved?
Sometimes a few days, but it could take longer.
Does
Where’s My Refund?
always
display my refund status showing the different stages of return received,
refund approved and refund sent?
No, not always. Sometimes, when we are still reviewing your return, instead, it
will display instructions or an explanation of what we are doing.
Does
Where’s My Refund?
update
often?
Once per day, usually at night. There’s no need to check more often.
Still have questions?
Questions are answered within a few hours on average.
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