turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rbyland1
New Member

Is "It's Deductible" working? Every time I try to add items I just get a blank page (except for the item description).

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
vikingrdh46
Returning Member

Is "It's Deductible" working? Every time I try to add items I just get a blank page (except for the item description).

Hi. I had an issue with 2018 ItsDeductibleOnline in which I could not enter any more than the first entry per category.  I called Intuit support (took a few tries) and while thinking out loud with the support tech, I mentioned that I was using Microsoft Edge as my browser to launch ItsDeductibleOnline. She said Intuit recommends that Chrome browser be used with Intuit apps.  I tried launching ItsDeductibleOnline with Chrome brower and... it works fine now.  I was able to add 20 or 30 items into three categories normally.  I hope this has helped you resolve your problem.  RDH

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question