HI I am having trouble with my tax

[MollsBBU]

With your TurboTax Deluxe account, you are entitled to use our SmartLook™ feature for one-on-one guidance. When you choose SmartLook™, we'll connect you with a TurboTax specialist. You’ll see your specialist on your screen via one-way video, but they won’t see you. They’ll just see your TurboTax screen, and they’ll draw on it to guide you and get you the answers you need.

Here's how to get to SmartLook™:

1. Sign in to TurboTax 
2. Select Help in the upper-right corner (on mobile devices, tap the "question mark" bubble)
3. Select Contact us (or choose Talk to an expert in the app)
4. Enter your question so we can match you with the right specialist
5. Follow the onscreen instructions to connect with SmartLook™