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Thank you for your reply Regina
I should have been more detailed in my note. I am using a Mac and my issue is with the app. I am not using the website to do my taxes.
Is there a solution for the app? Maybe I should delete it and reinstall it? I do worry about losing what I have done so far, but my guess is that is saved in a different location.
Thanks,
Michael
There are some known mac issues. Earlier this week, Error code -36 during TurboTax for Mac installation
This was just updated, "TurboTax needs to check for Updates" loop when attempting to e-file on Mac
Do save your .tax file before doing anything! It should be saving automatically but better safe than sorry.
I can't update my Turbo Tax for 2019. It gets stuck downloading the updates.
[email address removed]
Can you try using the link below to do a manual update? Please let us know if this helps:
Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
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