Help! TurboTax won't open my saved return and crashes when I start a new one

maverick · ‎January 22, 2020

TurboTax won't open my saved return. When I try to start a new return, it crashes. I'm not able to do anything with it. I tried restarting my laptop. I tried uninstalling and installing it afresh. Nothing helps. Any suggestions?

MichelleLO · ‎January 23, 2020

Please see the below FAQ for assistance with troubleshooting your TurboTax for Windows software issues:

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

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