Help!! Keep getting error message trying to transfer my last year's return info.

oboero2 · ‎April 8, 2023

I am trying to transfer my 2021 tax info that I did on Turbotax to 2022 Turbotax, and I keep getting this error message. I have already tried to move the file to a different location like it suggested, but no luck. I tried Turbotax Deluxe and Turbotax Business (for individual and business) and both have the same problem, so this seems to be a systematic thing. How do I resolve this?

CarissaM · ‎April 9, 2023

Is your prior year return currently in a .tax file or .pdf file?

This will help assist with the error. @oboero2

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oboero2 · ‎April 9, 2023

It is .tax2021 file.

MichelleLO · ‎April 9, 2023

Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

What is the TurboTax phone number?

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Help!! Keep getting error message trying to transfer my last year's return info.