Help Error 1316

[jll72]

Hello.....I am working off of a PC running Windows 10.  Whenever I try to open Turbotax I am prompted to update.  When I do, I get an error that says Microsoft Installer Error 1316  and at that point it does not let me into Turbotax.  I have tried to do a manual download from Turbotax and I am still having the same issue.

Does anyone have any insight how to fix this?

[dmarco]

I have the same issue.  I am going to call Intuit and see what their thoughts are.   Very annoying

[HeatherPLO]

@jll72

@dmarco

For further assistance with this message, please reach out to us directly using the Help Article here.

[jll72]

Problem is fixed.  Thank you.

[AkinaLO]

We are happy to see your issue was resolved. If you have any more questions, please feel free to reach out again. 

[FESTER01]

I have windows 10 and I can’t open turbo tax because of a 1316 turbo tax error 

[SForrestLO]

Please see this help article for assistance with the error. 
Troubleshooting problems with Windows Installer and the Microsoft .NET Framework 

@FESTER01

[artm]

How did you fix this error? I'm getting it on the 2023 Turbotax.