Hello, my State Return keeps getting rejected but I am unable to find how to fix it. It doesn't take me back to Box 18 to fix this. Can I get a refund on my order?

[LeticiaF1]

If your state's rejection is due to a mismatch in Box 18 of the W2. Try using the amount in Box 5/Medicare wages and tips for Box 18/Local wages. For Box 20 Locality name, enter the primary local tax location name.   

Please let us know if your problem continues.