Having trouble with e-filing

[Irene2805]

What sort of trouble are your having?  Is there an error message?

If may be that some of the forms in your federal or state returns have not been finalized.  For current information on forms availability please click on the applicable link below:

• Federal forms
• State forms

[Sandy13]

I complete all the information for my CA Limited Partnership, no errors are found, but when I try to e-file it comes back asking me to review the forms again.  Not sure what to do.

[BarbaraW22]

Try going back through your K-1 entries and remove any zeros you may have entered. If a field is blank or has a zero on your K-1, you should leave that field blank in TurboTax. Once you have removed any zeros, click on Review from the menu on the left-hand side to make sure there are not any other errors. 

[Busdriver20]

I had 2 jobs last year and somehow filed for one of them and received my refund for that job but still need to file for the second job. How do I fix this?

[KarenJ2]

You will need to amend your 2018 tax return and include both W-2s in the amended return.  Please see the below link on how to amend a return:

How to amend (change or correct) a return you already filed.

[d5holmes]

It states something about a qbi worksheet.  I have always efiled before

[BrandiLO]

Please see this thread for details about the QBI worksheet. It appears that you will not be able to efile until 02/20/2020 when the worksheet is finalized. You may also click here for more information on what the Qualified Business Income (QBI) deduction is.

[Robert Ballantine]

Can't sign in to my account.

[LinaJ2020]

I am attaching a post from DoninGA for your reference:  Log In

 Or you might want to clear the cache and try again. 

If you are filing with TurboTax online, please do these: 

• Check your internet connection.  Try to log out and sign back in the program. 
• Clear your cache and sign back into the program.   To clear cache, click here: Cache
• You may also try a different browser.  

[vaughnako]

At the end of E-filing, I received an error message saying transmission can't go through. It says I may need the most up to date version of TurboTax, but I'm working off the website, and not an application. What should I do next?

[DaraLO]

Sign out of your account and clear your browser's cache and cookies. Then log back in and proceed with transmission. In lieu of those steps, you can also try using a different browser to continue filing your return.

[SteveTX]

There is an error message: IND-032-04 SpousePriorYearPIN or SpousePriorYearAGIAmt doesn't match the efile database.  Well the AGI amount is correct and my spouse doesn't have a pin.  They still reject it, 3 times so far.  What are my options other than mailing my return in?

[latiger34]

how do find my pin from year that the the IRS asking for?

[ChondelLO]

@SteveTX For some reason, the IRS may have a different AGI in their database. You need to find out what number they have so you can e-file. For steps on how to get a free IRS transcript to view the AGI in their database, please click the link below, select your situation, then scroll down to My AGI is correct, but I still get rejected with IND-031 or 032.

E-file reject IND-031-04 or IND-032-04: The AGI or...