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I have paid online with my credit card for the filing of my state return. I did not sign in I used the continue as a guest. Turbo tax program locked up at the point after I received the confirmation report and printed it. At that point, the program locked up and would not let me continue filing by state return. How do I get my federal and state return filed? The fee is already showing up on my credit card.
I am having problems efile. The message states that California Form 540 is not available and thereafter the programs does not allow me to continue with the efile. Just a few minutes ago, I received an email stating that Form 540 was ready and available, all that I need to do is update my software. I did that and I am still getting the same error message. Please help