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Has anyone gotten the response that the information does not match records when trying to order transcripts!

 
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Has anyone gotten the response that the information does not match records when trying to order transcripts!

Same here!

Has anyone gotten the response that the information does not match records when trying to order transcripts!

Hi, I had been getting that message for the past week when attempting, both by phone and online.  I attempted about 30 minutes ago, using my old address, and I was able to order an account transcript, but not a 2015 return transcript.  Because I had to enter a Post Office Box, the mistake I made was putting a space between all words (P O Box), but without the space, it allowed me to order (PO Box).

Filed 1/17/16; Accepted 1/19/16

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