Has anyone else ever experienced the "Hmm, looks like we hit a slight snag in this section" error message? If so how did you get past it?

[bhaveshpatelnj]

My sincere thanks to the person who posted this response.

[normdd]

The "Snag" message has disappeared with one of the updates on the Mac.

[robby_bobby_hot_tamale]

I was able to resolve the issue!

Called support. 

First they had me close turbo tax desktop app.

Download and run this

Link to TurboTax Page 

Remove just the problematic state.

Close that out. Reopen Turbo Tax Desktop app.

It had me redownload stuff. But Same issue (adding steps in case it helps others)

What I think helped was me adding the billing info on intuit portal:

https://accounts.intuit.com/app/account-manager/paymentMethods

I didnt have a payment method. Make sure to add shipping and billing address!

Tried logging in and out, restarting PC, closing and open Turbo Tax software. Still didn't work.

Called support, and they bought the state thing for me $45 plus tax (ofc). Since I had the payment method on the portal they just asked for the cvv. Closed Turbo tax and reopenned it, one download later and bingo! 

Also the state wasn't in the dropdown anymore. instead there was a new box area and I checked the checkbox and clicked Continue and it allowed me to start filling for that State. The state refund automatically appeared as well. 

So def a problem with the billing on the backend. idk why

Good luck!!

[robby_bobby_hot_tamale]

(if link doesn't work then search "TTCleanStatesTool.zip" or "State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file")