746038
My sister also has a non-password protected file on this same laptop and hers opens fine as well. But when I try to open my in-progress password-protected file, TurboTax crashes.
I am running a Mac OS 10.11.6, Mid 2015 model.
I know some people say that uninstalling and then re-installing TurboTax helps, but I don't want to affect my sister's file if that isn't the problem.
Thank you for any help!
[Edit] I have attached the crash report.
You'll need to sign in or create an account to connect with an expert.
Please update to latest version of TurboTax i.e. 2017.r20.090 and check if your problem is addressed.
Please update to latest version of TurboTax i.e. 2017.r20.090 and check if your problem is addressed.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
DennisK1986
Level 2
user17524628611
New Member
Cincolo
Level 3
Cincolo
Level 3
matto1
Level 2