Getting non-compatability msg on Mac for 13.7.8, anyone having this problem

Forum|Forum|5 months ago
January 23, 2026
2 replies
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DoninGA

Level 15

TurboTax minimum system requirement for desktop editions - Mac - macOS Sonoma 14 or later

https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements/

You may still use the TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/

See this TurboTax support FAQ for how to request a refund for the TurboTax purchase - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US

baldietax

Level 12

if you mean desktop yes for the 2025 year is not supported on that version you need MAC OS 14 or above

MAC OS 13 ended Apple support in Nov. If you H/W is stuck on MAC OS 13 and is not getting higher version updates that means you H/W is outdated also and you are no longer getting updates from Apple and other third party software e.g. Microsoft 365, Adobe will also stop updating.

See

https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements/

TT Online would still work on older OS versions thru web browser but it's not exactly the same functionality and workflow, there is no Forms mode and you can only prep and file 1 return per account.