Getting error after transmitting "you are not entitled to efile due to one ore more formsets"? What gives

[mary0924]

Turbotax said all was good. What is up?

[JotikaT2]

This error occurs if there is a form that has not been finalized for processing.  Please see this link to check the forms availability to make sure your forms are ready and available to electronically file.  

You can also make sure your program is updated.  This can be done by logging into your desktop product.  Select Online in the menu on the top, and then select Check for Updates.

If that does not update your program, you can also manually update your program.

If you are using TurboTax Online, the program should be automatically updated.  But if you are still receiving the error message, try clearing your cache and see if that helps.

Finally, if this is something related to your state forms, you can also refer to the state install/e-file update loop for steps to help resolve any state issues and update your program.