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rdhill
New Member

Getting an error after extracting the file: The service did not respond to the start control request in a timely fashion"

 
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3 Replies

Getting an error after extracting the file: The service did not respond to the start control request in a timely fashion"

Same issue, despite multiple downloads of the .exe file. No solution yet found.

AkinaLO
Expert Alumni

Getting an error after extracting the file: The service did not respond to the start control request in a timely fashion"

Please follow the instructions below to troubleshoot your downloading issues.

Troubleshoot TurboTax for Windows downloading issues

 

Please contact customer support to assist you with troubleshooting.

What is the TurboTax phone number? - Community

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jcawsey
New Member

Getting an error after extracting the file: The service did not respond to the start control request in a timely fashion"

Did you ever get it to work? I have been trying for weeks and online help has been useless at getting back to me 

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