Free State download with Turbo Tax desktop deluxe for 2024

[dlmelso1021]

I bought the Turbo Tax Desktop 2024 Win with free download state but now it wants me to buy the download.

I purchased it for 70.00 I am trying to figure out how to get the free state download.

[JohnB5677]

Call 800-446-8848 and follow the steps to get the help you need from the right person. We're currently open 5 AM to 9 PM PT every day.

What's the TurboTax phone number?

[VolvoGirl]

Where did you buy Deluxe?  Some stores sell Deluxe without a free state for states that don’t have an income tax.   Have you updated your program?  Go up to Online - Check for updates. Updates usually come out on Thursdays.   And see if there are any Windows updates that need installing.  Then reboot your computer.