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Why three different prices? First I'm told it's free, then $29.95 right before the final payment page and then told $39.95 on the final payment page.Why?

 
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Highlighted
New Member

Why three different prices? First I'm told it's free, then $29.95 right before the final payment page and then told $39.95 on the final payment page.Why?

"Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction), and is free as long as you don't select any add-ons or upgrades."

Please review the following TurboTax FAQ on how to review and remove unwanted fees:

https://ttlc.intuit.com/replies/3300257

Here is a short list of some common tax situations and the online products that now uniquely support them:

It looks like you have upgraded to TurboTax Deluxe. As long as you have not paid, you can clear and start over. This TurboTax FAQ will assist you in downgrading:

https://ttlc.intuit.com/replies/3288495

You can review TurboTax Online Products and Pricing here: https://turbotax.intuit.com/personal-taxes/online/

View solution in original post

1 Reply
Highlighted
New Member

Why three different prices? First I'm told it's free, then $29.95 right before the final payment page and then told $39.95 on the final payment page.Why?

"Free Edition is for simple filers that file a 1040EZ (or a 1040A with a standard deduction), and is free as long as you don't select any add-ons or upgrades."

Please review the following TurboTax FAQ on how to review and remove unwanted fees:

https://ttlc.intuit.com/replies/3300257

Here is a short list of some common tax situations and the online products that now uniquely support them:

It looks like you have upgraded to TurboTax Deluxe. As long as you have not paid, you can clear and start over. This TurboTax FAQ will assist you in downgrading:

https://ttlc.intuit.com/replies/3288495

You can review TurboTax Online Products and Pricing here: https://turbotax.intuit.com/personal-taxes/online/

View solution in original post