Form Selection for printing error

[Eldon02632]

Taxes all filled in, and went to print a preview copy, and I get an error, TT can't select any forms to print.
Taxes are complicated enough, I have to print, cannot efile. Been using TTax for 20 years, first serious error.
  Sadly, I can repeat it as often as I want, over and over.

[ThomasM125]

First, you need to make sure your printer is working, by printing something else.

Next, I suggest you clear the cache on your computer as follows:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

Next, reboot your computer and load up your TurboTax and try again.

[Eldon02632]

Turned out to be a missing .NET update

.NET 4 was installed, but 3 was not.  Other years TT worked fine, but not this year.  Go figure.

[Dean223]

Everytime I try to print I get a Error Screen   "Looks like we've run into an Error"

I have cleared all cookies etc.   That did not help  

other ideas???

thanks

[DaraLO]

@Dean223 Here are some steps to troubleshoot printing issues:  Troubleshoot printing issues in TurboTax Online.  If the issue persists, please contact us via phone for further assistance.