Form 8962: Your calculations could not be completed. Reference code: 6-399-259

4 replies
94 views

I have one error stating-

I don't have a 1095-A and I won't get one since I don't have that health plan service. But it won't let me finish filing. When it asks if I need to report a 1095-a and I click no, it still says I have an issue with my tax breaks. I keep hitting continue to bypass but doesn't go anywhere. Please help!

TurboTax PLUS Online

RobertB4444

Alumni - Intuit

Check out this link - How do I fix efile reject F8962-070?

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alsh31

Level 2

Thank you for your response but I am still experiencing the same issue repeatedly.

alsh31

Level 2

Receiving the same message and I will not be receiving a 1095-A as I had healthcare through my employer. I cannot get past this page and cannot file. Spoke to Turbotax but the suggestion did not work. I've already marked no to the 1095-A question yet it keeps continuing with the same error.

LeticiaF1

Alumni - Intuit

If you did not have coverage you will have to contact Marketplace to find out what needs to be reported on your return.

Health Insurance Marketplace Statements | Internal Revenue Service

If you did have coverage and you need to report information for a Form 1095-A:

Go to the Do you have Form 1095-A info ready? screen
Answer the questions and enter the details from your Form 1095-A
When you’re done, select File from the left menu and continue through to re-file your return

If there was no coverage, you can follow the steps below to certify that you did not receive a 1095-A:

Select Federal from the left menu, then Deductions & Credits.
Navigate to Medical and select Show More.
Select Start or Revisit next to Affordable Care Act (Form 1095-A).
You'll be asked if you received a 1095-A. Select No.
Select the statement indicating you did not receive a 1095-A. By selecting this certification, you will be able to e-file your return and meet the requirements of reject code F8962-070.
Select File from the left menu and continue through the process to resubmit your return.

How do I fix e-file reject F8962-070?

@alsh31