3233600
Hello,
I am eligible for a credit on Form 8911 due to the fact that my census tract appears on the Appendix B of Notice 2024-20. But TurboTax keeps saying that my tract s not eligible. It won't even let me see form 8911 or make my own changes to the calculations that Turbotax did, despite me already paying for the product. Please help - how can I change this?
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I would like to take a deeper look at this to assist you. In order to do this, it would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue.
You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: Go to the black panel on the left side of your program and select Tax Tools.
Here are the instructions if you are using TurboTax CD/Download:
We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.
Remember to come back and leave your token number in this thread.
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