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Level 1
Apr 13, 2018 6:49 PM UTC
Question

Forgot your Intuit user ID or password?

We filed last year and forgot our ID and password. We created a new account but cannot retrieve last years statement to complete this years. Need to get into last years to complete task. 

 

 

2 replies

Level 10
Apr 14, 2018 1:40 AM UTC

You can get help recovering your old account even if you've forgotten your user ID and password. It's better to use the old account since TurboTax cannot merge last year's information into your new account.

Level 2
Mar 10, 2020 6:41 PM UTC

I just want to get rid of the drop down that doesn't let me on.  I do not have its deductible information