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If you have to start her return over, the following should help"
You will need to set up 2 accounts using 2 usernames and 2 passwords. You do not need 2 emails.
When you log in and enter your username and password, below that it will have a green checkmark next to "Remember me." You need to uncheck that box every time.
When you start entering your username and password, a box will pop open saying, "We found another account using your email.' Click on the 'No Thanks" at the bottom of the pop-up.
After you enter the 6 digit pin that you receive, you will see a screen that says "Look what we found." It found the other account. Just click "Not Now"
If you have to start her return over, the following should help"
You will need to set up 2 accounts using 2 usernames and 2 passwords. You do not need 2 emails.
When you log in and enter your username and password, below that it will have a green checkmark next to "Remember me." You need to uncheck that box every time.
When you start entering your username and password, a box will pop open saying, "We found another account using your email.' Click on the 'No Thanks" at the bottom of the pop-up.
After you enter the 6 digit pin that you receive, you will see a screen that says "Look what we found." It found the other account. Just click "Not Now"
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