Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.
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qmancini
New Member

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

 
8 Replies
qmancini
New Member

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

It gives me this error in the final review (but not the federal review):

All of the following lines of Form 1040 have a zero value:
Line 6 - Total income
Line 7 - Adjusted gross income
Line 11a - Tax
Line 11 - Total Tax Before Credits And Other Taxes
Line 12 - Total credits
Line 15 - Total tax
Line 18 - Total payments

However when going to the actual Federal tab, two representatives have checked and seen the values are not, in fact, zeros. I am unsure how to fix this.
mesquitebean
Level 15

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

You can preview your return this way.

Open your return, then go to the left menu column, click on TAX TOOLS, then TOOLS.
In the Tools window choose "View Tax Summary."
At the Tax Summary screen, go back to the left menu column and click "Preview Form 1040."
That will bring up the Form 1040 Worksheet and Schedules 1-6.

qmancini
New Member

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

Awesome thank you, I just went and saw that indeed there are zeros in the lines. Is there a way for me to manually enter the correct values, since for example line 6 it seems TurboTax is simply not adding up the values in lines 1-5 automatically.
mesquitebean
Level 15

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

Sorry, I don't know what is causing it.    Do you happen to have Foreign Earned Income Exclusion and excluded all the income?
qmancini
New Member

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

Yes I did, is that possibly why it is happening? Should I not exclude all of it?
mesquitebean
Level 15

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

I"m a fellow user, not a tax expert.  I don't know your situation and what you "should" or "should not" do.   I can tell you what I've seen in this forum, however.   

Some people in that situation have entered  $1 in interest income and that allowed them to efile.
Others have used the "Other Income" topic and entered a $1 income in that topic with the description "in order to efile."
mesquitebean
Level 15

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

You do realize that you are  using Live Deluxe, right?   With that product you get live help from a CPA/EA tax pro, and a final review of your return, which they will sign.  So hopefully you are taking advantage of all that, since you are paying extra for the Live feature.

FAQ:  What is TurboTax Live?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live">https://ttlc.intuit.com/questions/3...>

FAQ:   How do I connect with a tax expert in TurboTax Live?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live">https...>

FAQ:  How do I schedule my review using TurboTax Live?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4124814-how-do-i-schedule-my-review-using-turbotax-live">https://t...>
mesquitebean
Level 15

Final review says there are zeros in 1040. Two reps have reviewed and seen the values are not zeros. Federal review checks out fine. Wont let me efile because of this.

See above discussion.

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