Filing problem won’t accept, and keeps telling me to update, which I have done! Help!

[MarilynG]

If you could clarify the error message you received on your Efile Reject, we'll try to help. 

[Cmb24570]

It says “FAILED_VALIDATION”.  Update available. Before you can file  you need to update, go to online and check for updates,   

[HeatherPLO]

Since you have completed all updates and your issue persists, I would suggest contacting our support team via phone to get one-on-one troubleshooting assistance. Contact details can be found here. In the interim, please review the Turbo Tax CD/Download system requirements.

[SteamTrain]

One other thing you could try is the following.

1)  Shut down your TTX software.

2) then go to the following Manual Update website.  (link below)

3) Download and install the manual update.....it take some time for it to install, so leave it alone for awhile

4) then restart TTX and try again....but run thru the various Federal and state error check first....

((((oh...5) Sometimes TTX issues an update that is even more recent than the manual update, so you may have to run the normal internal update again after the Manual Update finishes.  But the Manual Update usually fixes some of the regular update issues))))

______________________________

Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business) (intuit.com)