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Junuen_
Returning Member

Filing is getting rejected

I’ve been trying to file my taxes all afternoon & it keeps getting rejected, I’ve gone over everything & everything is correct & it’s not letting me file my son as a dependent 

4 Replies
DoninGA
Level 15

Filing is getting rejected

What is the rejection code?

Junuen_
Returning Member

Filing is getting rejected

R0000-500-01

DoninGA
Level 15

Filing is getting rejected


@Junuen_ wrote:

R0000-500-01


See this TurboTax support FAQ for this error and possible solutions - https://ttlc.intuit.com/community/rejections/help/e-file-reject-r0000-500-01-the-name-or-social-secu...

 

To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.

 

If you are unable to correct and e-file your return without getting an error you will need to print and mail the tax return -https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Anonymous
Not applicable

Filing is getting rejected

My husband has a itin number and i put it where the ss number goes and it keeps rejecting our refund is there other questions or something i need to do because thats why it says its rejecting it

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