Feedback on Live Tax Help - $60 ad

[davidmarketing]

Feedback on Live Tax Help - $60 ad at the top of the screen. I have been using TurboTax for over 20 years and I do NOT like the ad they now have at the top for Live Help. I do not need Live Help and do NOT want an ad in my face. There is no way to turn it off. It would be like every time you drive your car, there is an ad for their connected services. Come on Intuit.

[RachelW33]

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. 

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab: