Fee

[neekaj]

I started with free version but then got charged $59 & my son $119

thats not fait because we have simple tax return and shouldn’t pay the fees…Please tell me how to correct this…and get a refund on the fees? Thanks

[HeatherPLO]

If we detect that your tax situation requires expanded coverage, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.  For more details on this, please see the Help Article here.  

We are not able to issue refunds on this public forum.  Please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.