turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Federal

On turbo tax my federal says accepted.  Never changed it’s says processing why does it not say that on turbo tax.  I filed on the 27 of January an so why is it still processing when eveybody I know filed after me has already received there money

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Federal


@Charmain99 wrote:

On turbo tax my federal says accepted.  Never changed it’s says processing why does it not say that on turbo tax.  I filed on the 27 of January an so why is it still processing when eveybody I know filed after me has already received there money


A status of "accepted" displayed at the Tax Home in TurboTax will not change.   That is the efile status--not a refund status.  That tells you that you successfully efiled the return to the IRS and they accepted it so they could begin processing it.   There is no further feedback to TurboTax.    Go by the information in the IRS WMR tool.

 

You can't tell how long it takes the IRS to process a return based on other peoples' returns.  Every return is different and may not even be processed in the same order or by the same IRS systems.   The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days after being accepted. Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation.  And at this time of year (February) some filers will have delays due to the PATH Act.

 

By law (the PATH Act), the IRS did not begin issuing refunds on tax returns claiming the Earned Income Tax Credit (EIC) or Additional Child Tax Credit (ACTC) until after February 15. So filers with one or both of those credits likely won't get their refunds until the end of February or early March.

 

If you are NOT subject to the PATH Act (i.e, if you didn't have one of those credits), then since your return has been processing longer than 21 days, you can phone the IRS to see if they can give you any reason for your delay.

 

Here's how to reach a live agent at the IRS:

800-829-1040 (7AM-7 PM local time) Monday-Friday

 

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

  • First choose your language.  Then listen to each menu before making the selection.
  • Then press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions." 
  • It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
  • Then it will get "tired", and you'll get another menu.  Choose 2 for "personal" then you should be transferred to an agent, but there's likely to be a long wait.
  • I usually use a speakerphone so I can work on something else while waiting.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question