Federal refund

[Friel1970]

I havent received my 2019 Federal refund. After 3 1/2 months, it went to my bank on January 28th, of calling IRS, SantaBarbaraTaxGroup, TurboTax and my bank, plus the Treasury dept. I found put I have a R17 code which means that there was a problem. I have no offsets nor does my husband. So how did this happen? Same account and routing # I have always used and nothing else has changed since I started using turbotax. Now I have no idea what to do.  IRS is closed. I need my money but still havent talked to anyone who is very helpful. Now I still haven't received that or my stimulus check. 

[GiseleD]

According to IRS Publication 5033, the R17 code details are as follows:

"Reason Code17 (R17) is used for the Opt-In Program for returns with name mismatches, ID Theft and questionable refunds...Once the identifying code is entered into the Addenda Information Field, the full refund amount is returned to the IRS via ACH direct deposit through the Treasury Department’s Bureau of Fiscal Service. Receipt of R17 rejections will trigger the IRS to impose a freeze on the tax refund. The IRS will subsequently review the information; notify the taxpayer and disposition the refund as necessary."

Unfortunately, you will not be able to contact the IRS for further details or a status update until they resume normal operations. When that happens, please reach out at 800 829 1040. This is also a potential contributor to the delayed stimulus payment.