Federal and State E-file for CA

[Zeke28]

I completed both Federal and State income tax forms and paid the CA fee to e-file but e-file did not send the forms to the respective institutions. I just received a message that I might need a new update. I purchased Turbo Tax for 2022 one month ago so it should not require an "update". I'm very displeased to say the least.

[Zeke28]

When will you fix the glitch in your system so I can e-file my Federal and State (CA) completed 2022 tax forms in Turbo Tax? Also, if I need to mail my forms I would like to be reimbursed for the e-file charge I paid.

[full name removed] [phone number removed]. [email address removed]

[KatrinaLO]

You may need to contact customer service directly for assistance. Please see the following information here for more details.

[Zeke28]

I need a phone number to call for help. Not satisfied with your response. 

[EbonyA]

The phone number is listed in the link that was provided. First select the Turbo Tax product that you are using.