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mt1ill
Returning Member

False billing I have not used TurboTax for 2 years!!

I have no used TurboTax for the two years but I am being automatically billed and $75.78 withdrawn from my account twice. 
My wife has filed the tax statements without TurboTax. 
I want the money back!

2 Replies
tagteam
Level 15

False billing I have not used TurboTax for 2 years!!

Critter-3
Level 15

False billing I have not used TurboTax for 2 years!!

Simply cancel the advantage account you still have ... 

 

If you want to cancel the Advantage subscription see the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp



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