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Level 1
July 12, 2023
Question

Failed Validation

  • July 12, 2023
  • 2 replies
  • 0 views

When will this glitch be resolved? I really need to transmit my Georgia 2022 files.

Please respond.

    2 replies

    SteamTrain
    Level 15
    July 12, 2023

    @Mpomeroy351 

     

    Here's a recent discussion on that issue...might be better to follow that thread, even though there is no fix yet:

    Re: Turbo Tax Deluxe 2022 - Failed Validation for state E-file (intuit.com)

    ________

    In The Meantime:

     

    As far as I can tell...The problem seemed to start up after the 29 June Software update.

    However, software updates normally occur only on either Wed or Thursday evenings.

     

    Thus...Try a software update on each Friday morning for the next 2 or 3 weeks, and try again.

    _______________

    Yeah...you are not the only one, but the issue seems to be limited to GA, so far.

     

    If you are getting a GA refund, shouldn't be a problem to wait a couple weeks to see if TTX gets a fix enacted.

    BUT

    If you owe GA, it's up to you if you want to wait longer, or just change to print and file by mail this year.  Penalties and interest may accrue in that situation if you owe GA ....how much, depends on how much you actually owe.

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
    DoninGA
    Level 15
    Level 15
    July 17, 2023

    @Mpomeroy351 

    Received notice from the TurboTax Moderators that the update on Friday 07/14/2023 should have fixed this issue.

    Check your Installed Updates - Click on Online at the top of the desktop program screen.  Click on View Installed Updates.  In the update list check to see if the 07/14/2023 update was installed.  If not installed then click on Check for Updates in the Online menu

     

    If it was installed and you are still having the problem of not being able to e-file the Georgia state tax return due to the Failed Validation error then you need to send a diagnostic file to TurboTax for investigation.

    Click on Online and then click on Send Tax File to Agent

    When the Tax File is created and sent you will get a diagnostic file number.

    Post the file number on this thread to the TurboTax Moderator @ErickaY