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Level 1

Question

Failed Validation Error

8 replies
74 views

I keep getting a Failed Validation Error when I try to submit my taxes for e-file. I check for updates as it says & everything is up to date. I try again & get the same message. I have tried restarting the computer & nothing seems to work.

Level 2

Same here. Stuck

Level 2

same here

I keep getting a Failed Validation Error when I try to submit my taxes for e-file. I check for updates as it says & everything is up to date. I try again & get the same message. I have tried restarting the computer & nothing seems to work. i also did the manual update

FailedValidation

Level 3

What State? Same here in California

Alumni - Intuit

Here are several troubleshooting steps that you can try:

Make sure your Windows Software is up to date.
If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

Hi Turbo Tax,

I keep getting the Failed Validation error and have literally tried everything. What now?

Thanks

FailedValidation

Level 3

Now we cry because they already have our money and this software and support are garbage.