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Level 14
February 21, 2021

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Level 2
February 21, 2021

 I did do that and I wasted quite a bit of time doing it only to get an operator that told me to do all of the exact same things that I did already and then she told me it was a Microsoft problem. It's not, obviously you can see lots of people are having this problem so you need to update your software to work with new computers. I won't be buying this anymore after 20 plus years