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knttoles
New Member

Error

Kept getting error -
We could not e-file your return for the following reason:
Our records indicate that you are not entitled to e-file one or more formsets.
Chatted with multiple agents multiple times.  One told me the forms wouldn't be ready until 2/3/2025 (today).  It still didn't go through.
Only after researching myself through Google did I find the answer.  For some reason, it stated my taxes were of no charge.  That didn't make sense because I've always paid.  When I logged out AND selected MAX to be added to my account, MIRACULOUSLY it went through.  
Hope this helps. 
 
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