Error with the review my tax documents button before filing

[JYMH]

I see this has happened in 2020 and it's happening to me now. Every time I hit the Review button, or go to the Print section on the sidebar, to review or save a PDF, a window opens with a quick message saying "Preparing your documents, This may take a few moments. Then this message appreas:
{"sessionEvt":{"evt":"redirect","data":{"component":"TaxSessionServiceError","errorDescription":"Print is not entitled","clearCookies":true,"errorCode":122,"url":"/turbotax/wtt_err.htm?Error=122"}}}

I have cleared my cache, browser data, restarted the browsers (Firefox, Chrome Safari), and restarted my computer and laptop, and I'm still getting this error.

Anyone else experiencing this?  Can a UI engineer take a look at the code? 

Thank you!