turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Due, Penalties, and Refunds on April 9! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Error when E-Filing

When I try to efile I get the following message - 4/7/25 - 

Your transmission didn't go through
We could not e-file your return for the following reason:
Our records indicate that you are not entitled to e-file one or more formsets.
 
I have done all the cookie resets, new tab, new browser, new search engine. This has got to be a problem with TurboTax - am I going to have to go find another free efile program and never use TurboTax again?? Someone has got to have an answer!!!!
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Employee Tax Expert

Error when E-Filing

You may need to do a manual update. 

 

Try clearing your Cache and Cookies and then try this link instructions.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question