Error when attempting import of ETrade account.Full error: Maintenance Notification From Your Import ProviderThe 1099 import service for ETRADE is currently unav

Forum|Forum|3 years ago
February 12, 2023
1 reply
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Can anyone confirm E*Trade import is unavailable?
Why did I pay for TutrboTax Deluxe if I can't import my 1099?

TurboTax Online

ChondelLO

Level 12

For information on what to do if you can't import your 1099, please visit the help article below.

What if I can't import my 1099? - Intuit

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dieg26745Author

Level 2

I think your reply does not answer my question.

E*Trade is listed amongst the services provided by TT. It's actually not only listed in the dropdown list of accounts available for import, it's even in the banner so you should have seen it.

Can you advice on a way to diagnose this issue? Possibly a workaround that doesn't' involve manual entry?

Furthermore, the full error I receive when importing the account is the following:

This import was unsuccessful.

We recommend you check your internet connection and try again. If we still can't get your info, don't worry. We'll help you enter it manually so you can keep working on your taxes.

NOTE: If I did not have internet access I would not be able to post this reply. Therefore is not as easy as checking I have internet access on the computer running TT.

HeatherPLO

Level 14

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

@dieg26745

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