Error on Turbo Tax

Forum|Forum|4 years ago
March 16, 2022
5 replies
19 views

I can't file my taxes electronically, as they keep telling me that my AGI on my 2020 taxes is incorrect! However, it is not! It won't let me fix it in any way! Please help!

xmasbaby0

Level 15

If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

QuickQuilts76Author

Level 2

I can send in my taxes instead of filing electronically, but Turbo Tax has already taken my $25 fee for filing electronically with the State of Oregon. Are you going to reimburse me this fee, if I have to send in by mail??

xmasbaby0

Level 15

@QuickQuilts76

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number