error message windows cant access turbotax.exe

[oneillkmt]

Get same message on prior year turbo programs as well.

[Mike9241]

desktop or online?

on desktop, you need windows 10 64, you may be able to run it as administrator if that's your status. right click on the desktop icon and select this option.

for online it may be your firewall or antivirus that's blocking it. 

for further help contact support (not free with basic online)