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Level 2
February 19, 2022
Question

Error message when closing TurboTax

  • February 19, 2022
  • 1 reply
  • 8 views

I am not sure how to inform TurboTax support that when I close TurboTax Deluxe for Windows, it closes and then tries to open again.

 

I get an error message: "TurboTax is already running under another account. Switch users and run TurboTax

from the other account to continue. Error: 70001"

 

Thanks.

    1 reply

    Level 14
    February 22, 2022

    Please see this Help Article for further assistance with the Internal Reject message.

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    Level 2
    February 22, 2022

    It fixed itself.  Maybe I rebooted.  Thanks!