Error Message 119

Error 119 when opening the file is caused by file corruption. If you made a backup copy of your tax return file, open the copy instead. Otherwise, you'll need to start a new return as TurboTax is unable to fix or restore damaged data files.

I was using my turbotax 2020 It asked me to fill in some information from 2019. I looked at my turbotax 2019 which was on this same computer and it wanted to run an update.

While it was updating the 2019( I am now doing my 2020 tax returns) Why would it need to update. My 2019 tax returns were turned  in last year. while it was updating my security software noticed it was loading malware.(trojan) I tried it again and the same message came up. Thank goodness I have security loaded on my computer.

Please follow the instructions in this TurboTax FAQ to contact customer support for assistance:  What is the TurboTax phone number?

@gamer3877

[removed]

Because turbo tax update my last years tax program( for what reason I don't know, because That was last years) and it caused a corrupt file now I have to redo my 2019 taxes all over again.

I didn't make a backup file because I trusted turbo tax. What a mistake.

When using the downloaded program it is your responsibility to safeguard the tax files ... always back them up more than once and save to more than one removable storage medium like a thumb drive. 

Once you have filed successfully … you can shut off the auto updater function and then save the return &  .taxfile.

For Windows, up in the top menu, you  can set the  "Updater Preferences" to "Always Ask" or more commonly set to "I don't have an internet connection"  (even if you do), and then you are not forced to update....and can manually force an update when you choose to do so.   And then you can open the file(s) at any time with no forced upgrade.

But that's the Windows software.....not a MAC. For a MAC you cannot turn off the auto updater  HOWEVER  you can simply disconnect from the internet before opening the tax return.

It's always a good idea to make a backup copy of your tax data file, in case your original gets lost or corrupted. Here's how:

1. From the File menu in the upper-left corner of TurboTax, choose Save As (Windows) or Save (Mac).
2. Browse to where you want to save your backup.
   • Tip: If you're saving to a portable device, save it to your computer first to prevent data corruption. Then, after completing Step 4, copy or move the backup file to your device.
3. In the File name field, enter a name that will distinguish it from the original tax file (for example, add "Backup" or "Copy" to the file name)
4. Click Save and then close TurboTax.
5. Restart TurboTax and open the backup copy to make sure it's not corrupted. If you get an error, delete the backup and repeat these steps.

If you make changes to your original tax return file, repeat these steps to ensure your original and backup copies are in-synch.

Related Information:                             

• Retrieve a Tax File from a Portable Device
• What's the difference between the tax data file and the PDF file?

AND save it as a PDF so you have access to a copy even if you don’t have the program still installed and operational :

• How do I save my return as a PDF in the TurboTax software for Mac?
• How do I save my return as a PDF in the TurboTax software for Windows?

AND protect the files :

• How can I protect the tax files on my computer?