If your Tax Return was rejected due to an IP PIN, you should have received a letter from the IRS with the 6 digits Number, or you can create an account on the IRS website to retrieve it. Make sure that you are entering it on the correct place
Get an identity protection PIN (IP PIN)
To enter the IP PIN
- From your TurboTax main screen locate Unconmon Situations.
- Select the sub-topic "Identity Protection PIN", and click START.
If your Tax Return keeps getting rejected because the IP PIN is wrong, you will need to mail your return.