Error: How to fix this issue?, "Hmm looks like we have hit a snag". "We recommend you revisit the last topic you were working on to make sure all your account info's correct".

[Action]

The subject error is preventing me from entering medical expenses.  It's been days since I was working in Turbo Tax, so do NOT know what was "the last topic" I may have been working on to revisit it.   I see where this question was asked last year but canNOT see where it was answered.  Please advise me how to correct whatever is causing this error.   

[LeticiaF1]

You can try these steps if you are using TurboTax online:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

If your problem persists or if you are using a different version of TurboTax see the link below:

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