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Level 2
January 23, 2025
Question

Error, hit a snag.

  • January 23, 2025
  • 1 reply
  • 5 views

How do I fix this so I can file on the app?

 

Hmm, looks like we hit a slight snag in this section

Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again, refresh your browser, or check back in a few minutes.

1 reply

CatinaT1
Level 15
January 23, 2025

You might need to uninstall and reinstall the app.

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Level 2
January 23, 2025

I have uninstalled, reinstalled, tried a different device, tried different web browsers. Still does not work.

CatinaT1
Level 15
January 23, 2025

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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